- night guard
- customer service
Best ever and will always use
Great quality and easy to do
Wonderful! This was much easier to do then I had anticipated. The product is high quality and customer service is spot on.
Amazing Customer Service
The item itself was not a good fit, and I had to return it and get a customized guard. Then that one didn't fit correctly either but it was all because I couldn't obtain a good enough impression. EnCore was amazing. They were so helpful in guiding me through the process and tried so hard to accommodate my needs. They answered all my questions and would have kept helping me and sending me more impression kits until we got the right fit. When I decided I should go through my dentist because I didn't think I'd be able to obtain a good impression on myself, they refunded me 100%, after having helped me so much. They truly provided the best customer service I have ever encountered.
I ordered a thicker hard guard for my lower teeth. I think the thinner one would have felt nicer, but reading reviews about it cracking quickly made me decide to go for the tougher one. Taking the mould was tricky (third time was the charm), but the process was pretty fast and the team was quick to respond to emails. It seems like it will hold up OK (I hope), but it came roughed up a bit in the front and that part annoys me a little, but it doesn't affect its function. It didn't take as long as they suggested it might for my teeth/jaw to adjust. I would purchase here again.
Hard Guard and hybrid
I have both your hybrid and hard guard products. Great products-great customer service. I have tried multiple brands. No reason to go anywhere else!